h2. Privacy Policy
p. Last updated: 2026-10-09
h3. 1. Who We Are
p. This Privacy Policy explains how florascentia.com (“we”, “our”, “the Store”) collects, uses, and protects your personal information when you visit or make a purchase on our website. By using our site you agree to the practices described below.
h3. 2. Information We Collect
p. We collect the following information:
ul.
li. Order information: name, shipping and billing address, email, phone number, and order details when you place an order.
li. Payment information: processed securely by our payment provider (PayPal or your card network). We do not store full card numbers on our servers.
li. Account data: username, email, and password (hashed) if you create an account.
li. Device & usage data: IP address, browser type, pages visited, and cookies to improve our service.
h3. 3. How We Use Your Information
p. We use your information to process orders, arrange delivery, provide customer support, prevent fraud, send order updates and (with your consent) marketing offers, and improve our website.
h3. 4. Sharing of Information
p. We share your data only with trusted third parties necessary to run the store: payment processors (PayPal, card networks), shipping carriers, and analytics services. We do not sell your personal data.
h3. 5. Cookies
p. We use cookies to keep your shopping cart, remember preferences, and understand site usage. You can disable cookies in your browser, though some features may not work properly.
h3. 6. Data Security
p. We take reasonable technical and organizational measures to protect your data. All payment transactions are encrypted (SSL).
h3. 7. Your Rights
p. You may request access to, correction, or deletion of your personal data at any time by contacting us. We will respond within 30 days.
h3. 8. Changes to This Policy
p. We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
h3. 9. Contact Us
p. For any privacy questions, contact us via our website contact form or email at florascentia.com support.